The Technology of eTrapp

Written by

Tech-Heavy, User-Friendly

The technologically-advanced eTrapp system is patented and designed for two purposes.

  1. eTrapp prevents the growth of bacteria, fungi, and other organic compounds that clog air-conditioning condensate systems.
  2. eTrapp then delivers important data and alerts through a computer, smartphone, or other smart home device.

We felt it was critical to create a technologically-advanced system. We offer the unit owner and the installation professional the data they require in order to monitor the system’s performance and make timely decisions to correct and deal with any operational alerts. eTrapp’s technology is designed to be highly functional and user-friendly. 

A proprietary capacitance sensor array and on-board computing system achieves the latter purpose. This tech monitors several local and ambient conditions to ensure that every eTrapp unit performs optimally at all times. If there is a possible catastrophic issue, eTrapp shuts down the air-conditioning unit entirely to avoid a more costly problem. This highlights the innovative nature of the technology of eTrapp. 

eTrapp App

A unit owner will have access to the eTrapp HVAC Condensate System app . The app is available in the Google Play Store and Apple App Store. The unit owner scans the QR code on the eTrapp as well as the cartridge. They then connect to the local Wi-Fi network. Once connected, they select an installation Pro of their choice and label the unit, i.e. upstairs bedroom, etc. When the set-up process is complete, the eTrapp will then begin transmitting its data to the app. The technology of eTrapp enables seamless integration with smart home networks.

The eTrapp App provides the following data:

  • Condensate level
    • The app will send a notification if the water level falls below 25%; the homeowner should then run their air conditioner for a few minutes in order to replenish the water supply in the eTrapp since this acts as a water barrier against the possible introduction of sewer gas into the home or office.
    • The app will also send a notification if the water level exceeds 75%; while this is not an indication of an emergency situation, it does indicate that the eTrapp might require service. It is important to note that the eTrapp features a fail safe shut off mechanism if it detects a condensate level that could be indicative of a pan overflow.
  • Cartridge life
    • An initial notification sends when 45 days are remaining. A reminder sends every 15 days until the unit is serviced.
  • Power is connected and functioning properly
  • Wi-Fi signal strength
  • Air filter life
    • Provides helpful reminders after each 60-day cycle.
  • Data on climate conditions. This data includes ambient temperature, barometric pressure, and relative humidity that contribute to the formation of algae and fungi
  • Air-Conditioning unit running time
    • This can be valuable cost-saving information for homeowners without smart thermostats.  

In the event of a catastrophic failure, eTrapp’s technology completely shuts down the HVAC unit. The function eliminates the possibility of water damage to the home or office.

ProPortal

eTrapp exclusively sells through professional HVAC distribution outlets to eTrapp’s authorized network of professional HVAC installation companies. The Pro’s senior management team will have access to the ProPortal which is a fully-functional backend management system for all of the eTrapp’s that the company has installed. The ProPortal’s design incorporates the technology of eTrapp in a way that makes management tasks more efficient. 

Every eTrapp that a Pro installs will send data to the ProPortal, allowing a Pro to see real-time information on all client units via an easy-to-read dashboard reporting system. All of the information that a homeowner receives through the eTrapp app is also available to the Pro. This redundancy ensures that nothing is overlooked.

Any eTrapp that is in alert status or is due for a cartridge replacement prominently displays in the eTrapp Alerts segment of the portal. The geo-location and customer information is quickly accessed which allows a Pro to contact the client. The ProPortal functions as a CRM (Customer Relationship Management) tool enabling the company to register their technicians and easily assign work orders on a proactive basis. 

eDelta’s Commitment to Service

eTrapp’s parent company, eDelta, is available every step of the way in regards to providing support for the Pros as well as the unit owners. eDelta’s NOC (Network Operations Center) system maintains a database of all certified Pros and monitors every eTrapp’s performance. In this way, we intend to ensure the success of every eTrapp installed and thus earn the confidence of every unit owner. The technology of eTrapp ensures this high level of performance and reliability.

Learn more about becoming an eTrapp Pro or get in touch with us for more information about the eTrapp system. 

Comments are closed.